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FAQ

  • ABOUT TÁCHE

    Are you really the first pistachio milk in the US? #

    We are! We don’t create our pistachio milk with any other nuts (referred to as “filler nuts” in the biz) of any kind besides high-quality pistachios. This is the hallmark of being distinctly delicious and what makes Táche the first true pistachio milk in the United States.

    Are pistachios healthy? How are they good for you? #

    Incredibly. Humans have been enjoying pistachios for over 9,000 years. Talk about a healthy, functioning relationship. Here are just a handful of the dozens of health benefits pistachios offer.

    Complete Protein: Recent research revealed, unlike all other nuts, roasted pistachios are a complete protein. A complete protein contains all 9 essential amino acids, which are the building blocks of protein.

    High in Antioxidants: Pistachios are the third most antioxidant-rich nut. They’re high in lutein and zeaxanthin, both of which protect your eyes from blue light damage (yes, you read that right) and age-related macular degeneration. 

    Healthy Heart: One of the key health benefits of pistachios is that they are heart-friendly. regular pistachio consumption decreases “Bad” LDL Cholesterol and increases “Good” HDL Cholesterol in the body. 

    Good for Your Gut: Gut health is linked to better immunity, healthier weight, mood. A recent study found that eating pistachios helped increase the number of beneficial gut bacteria.

    Pack B Vitamins: Pistachios supply one of the highest amounts of Vitamin B6 among nuts. B Vitamins help produce ATP, or the energy in cells.

    When was Táche started? #

    As the story goes, our Founder and CEO, Roxana Saidi, started making homemade pistachio milk in 2015 as an alternative to almond milk. In that same year, her home state of California was experiencing its worst drought on record and almond trees were highly water-intensive crops. Táche was officially launched into the world November 18, 2020.

    Where is the Táche based? #

    We are based in Brooklyn, NY.

    Where can I find Táche? #

    Check out this page! We’re adding places daily so check back frequently and peep our Instagram for these updates.

    How are you mission-driven? #

    As part of our ethos as a female-founded and led company, we’re proud to be donating a portion of our profits to support education, empowerment, and entrepreneurship for girls and young women in our community. We have partnered with The Lower Eastside Girls Club of New York City as our nonprofit partner in our mission to foster girls’ education and provide them with the mentorship, tools, and support they need to become healthy and successful women. You can learn more about the amazing work that The Lower Eastside Girls Club does here.

  • OUR PRODUCTS

    How long does Táche stay good? #

    Unopened, Táche is good for 12 months! Once opened, Táche is good for at least 10 days. After 12 days the flavor might start to dissipate a bit, but still perfectly safe to drink.

    Does Táche need to be refrigerated? #

    When your Táche arrives, place the cartons you plan to drink soon in the fridge. The rest of your cartons don’t need to be refrigerated and can be stored anywhere that doesn’t get above 88 degrees or below freezing. Pantry, garage, office... you get it.

    Will Táche steam and froth well? #

    Baristas are our BFFs. We formulated Táche specifically with lattes in mind! It was imperative to us that we created a plant-based milk that steamed well, had no grittiness, and created beautiful foam.

    Vegan? Non-GMO? Kosher? Gluten-free? #

    We are proudly Vegan and Non-GMO Project Verified and Kosher Certified. We are also free from: soy, gluten, dairy, lactose, carrageenan, and added oils of ANY kind.

    Where do you get your pistachios? #

    We source our pistachios from sustainably-guided family-farmers, many of which utilize organic farming techniques. Most of our suppliers have been farming pistachios on their family farms for three or more generations. We believe it's this generational touchpoint that makes our pistachios unparalleled when it comes to quality and flavor.

    Can I use Táche to bake? #

    100%. You can substitute Táche for dairy milk or half and half in a myriad of recipes from banana bread to cake to French toast. We’ve even used it in mac ‘n cheese, soups, and mashed potatoes.

    Is Táche Keto-friendly? #

    Yes, Táche Unsweetened Original is Keto-friendly!

    What makes Táche healthier than some other plant-based milks? #

    Let's compare Táche to the other creamy favorite, oat milk. Unlike most oat milk options, we add absolutely no vegetable or canola oil to our alt-milks. Why this is important? Just one serving size of oat milk with rapeseed (ie canola oil) is the equivalent of ingesting about the same amount of oil used in frying a medium order of fries. Yikes.

    On average, Táche has significantly less calories, carbs and sugar than most oat milk options, as well.

    What do you mean by "better for the environment"? #

    Glad you asked! Firstly, compared to dairy milk, all plant-based milk options are more environmentally friendly when it comes to water use, land use, and greenhouse gas emissions. It's good to keep that in mind when comparing plant based alt-milks. UNESCO's Institute for Water Education report found that pistachios require significantly less water compared to almonds. The report found that almond trees water footprint is almost 4x larger than that of pistachios trees (25.5 gallons/oz for pistachios versus 97.2 gallons/oz for almonds). Based on UNESCO's research, pistachios reduced water usage makes them a more environmentally friendly option.

    Is your packaging sustainable and/or recyclable? #

    Yes to both! We are proud to utilize sustainable and recyclable Tetra Pak cartons and avoid use of plastic containers. The Tetra Brik® uses the smallest total amount of material possible for a functional, protective package, while maximizing the proportion of renewable material. You can view the Sustainability Reports and learn more about recycling here.

    Where are the Nutritional Panels? #

    On each of the product pages, the last image in each of the slideshows is the Nutritional Panel!

  • SHIPPING

    What is your shipping policy? #

    Currently, we ship to the 48 continental states. Orders received before 12:00 PM EST, will usually ship the next business day. Orders received after 12:00 PM EST, will typically ship the following business day.

    How much is shipping? #

    Shipping is free for orders over $65 and $5.99 for orders under $65.

    How can I track my order? #

    Once we ship your order, you will receive an email with your tracking number so you can follow the progress of your delivery. As a reminder, Táche does not require refrigeration until you are ready to start enjoying it! 

  • ORDERS + RETURNS

    Who can I contact with a question about my order? #

    You can always get in touch with us at getintache@tachemilk.com.

    Do you accept returns or exchanges? #

    Unfortunately, due to COVID-19 we cannot accept returns or exchanges of product and all orders are considered final sale. If your order was damaged in transit or if you've received the wrong order, please reach out to our team by emailing getintache@tachemilk.com and we will fix it.

    I need to change my order or delivery address, who can I contact? #

    We’ve been there. We will do our best to accommodate changes if the order has not been processed yet. Please email us at getintache@tachemilk.com with your order number and we’ll get to work on it.

    Can I cancel my one-time order? #

    Once an order has been packed, labeled, and is awaiting pickup, it is very challenging to locate one shipment. (It would require the warehouse team to sift through hundreds of identical packages in record time.) Therefore, unfortunately, we cannot accept cancelations to one-time orders after they have been confirmed.

  • SUBSCRIBE & SAVE

    How can I make changes to my subscription? #

    If you need to make a change to your Subscription, simply create your Account here and login to make any changes to your subscription.

    How can I cancel my subscription? #

    You can cancel your subscription by heading to the Account Page and logging in and canceling. (If you have not created your Account by setting your password yet, do that first in the link above.) We kindly request you cancel a subscription at least two days ahead of the ship date so that our warehouse team has time to process the cancelation.

    Can I ship to different addresses? #

    No problem. Simply change the shipping address on your Account Page under "Addresses" at least 5 days before your ship date.

    Can I skip an order and choose my delivery date? #

    Of course. If you need to skip an order or change a delivery date, simply login to your account on the Account Page and edit your ship date at least two days before your next shipment.

    Who can I contact with a question about my subscription? #

    Please reach out to getintache@tachemilk.com.

  • CAREERS

    Where can I view open roles at Táche? #

    All open roles are available right this way.